A pump may be audible without water reaching the cup, or the machine may remain silent during a brew cycle. These observations are useful when requesting diagnosis.
What to check safely
Check the water level and tank position using the manufacturer’s instructions. Note whether the hot-water function is affected. Avoid repeatedly running the machine without water or opening it to access the pump.
Request a repair in Gauteng
Mention whether you hear the pump, whether water flows, and if the issue affects every drink or one function.
Coffee Tech Repairs is based at 10A Nico Street, Birchleigh North, Kempton Park. Include your suburb so we can discuss service availability.
