YOUR SERVICE ENQUIRY
Separate the brewing, steam and hot-water symptoms.
Tell us whether the fault affects the brew function, hot-water outlet or steam wand. For commercial equipment, include the number of brew groups and whether one group or the entire machine is affected. Record any display warning.
When to start a conversation
- Espresso does not flow as usual
- Steam or hot water has stopped
- One brew group behaves differently
Include your machine brand, model, the symptoms and your suburb. Service availability and arrangements are discussed with our Kempton Park workshop.

